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This was originally posted in 2013, but it remains my consistent experience of trying to book hotels and venues: I think I know why there is a recession going on. There's only one reason: people are completely crap when it comes to business. Or maybe it's just me, and I'm having one of those weeks...

In my Brass Bollocks training, where I open the doors to the business end of my work and show exactly how and what I did and do now to run a successful business, I repeatedly expound a simple principle: "Humility will save you from humiliation." It shouldn't be a difficult concept, but in the world..

This is my reply on a LinkedIn group in response to a question about modelling criminals in order to find better solutions to imprisonment. I thought it worth sharing here: To add to this, I too often wonder about all this supposed modelling. I don't wish to dismiss the original question in this thread, as..

You are a winner! There is one common marketing strategy that works really well, and it serves to make people fat and die young. Make them a winner for being gluttons. You have undoubtedly seen that appalling TV show that has people competing against each other in races to eat the most of a particular..

As far as emotions go, guilt is one of the most useless ones. It serves a minimal positive function but can also really ruin a person's day. Unlike some emotions, guilt is not time-dependent – it doesn't fade over time. It lurks. Guilt can also jump time. Things can happen during the course of life..

Until recently, I lived at the back of the former home of J.M. Barrie, author of Peter Pan, by the sea in Rustington, West Sussex. I now live about 150 metres down the road, closer to the sea. We have two herring seagulls that live with us. They were here before us and came with..

The “tea or coffee” bind is a very useful predictor for how well a session may go. Whilst I use an offer of a hot beverage, any kind of alternative choice will do. Here is how it works. When the client arrives, I quickly show them in, point out where the toilet is (many have..

I’ve been thinking about problem clients recently, as it is something I get asked about quite often by fellow therapists, especially those just starting out. “How do you deal with problem clients?” is a common question so I thought I’d write it up as a blog entry so I have something to refer people to..